Social Quality Management: Historical Prerequisites for the Formation and Boundaries of the Application of a New Direction of Quality Science

Relevance. The formation of new directions and concepts within the framework of existing scientific directions is one of the main tasks of science. Learning new things by searching for other approaches to the problem is one of the main priorities of the researcher. However, the cognition and formation of Novi should be based on historical identity and the logic of the development of the direction. Social quality management is a new/old branch of quality science. Scientists, statesmen, and specialists from various spheres of public life throughout the existence of human society have been studying the conditions and opportunities for improving the quality of life, as well as developing methods and approaches to implement this task. Currently, in the context of the digital revolution and global upheavals, this problem is particularly acute. 
Purpose. The study of the history of the formation of related scientific and practical directions and social practices that predetermined the formation of social quality management, which is only included in scientific and practical usage and allows you to manage the quality of social objects and processes in the public-public refraction.  
Objectives: To achieve this goal, it is relevant to solve the following tasks: 1) to analyze the historical aspects of the formation of the modern understanding of social management; 2) to characterize the main directions of the modern understanding of social management; 3) to study the process of formation of social quality management. 
Methodology. To achieve this goal, the author turns to a set of specific scientific methods, as well as the interdisciplinary direction of post-nonclassical science – V.S. Stepin's social construction.  
Results. The article examines the historical prerequisites for the formation of modern ideas about social management, and also presents aspects of the humane and culturological approach of social management. The analysis of the formation of social quality management has shown its inseparability with the evolution of social management and the peculiarities of public and state relations. 
Conclusions. Social quality management is a new direction within the framework of the science of quality (qualitology), while its goals and objectives are similar at all times – achieving, ensuring and maintaining an appropriate level and quality of life in society. In the era of the digital revolution, society also finds "salvation in quality" (according to I.A. Ilyin) through the refraction of social quality management through a humanistic paradigm. 

1. Mayakova A. V. Social'noe kachestvo zhizni – unikal'nyj koncept postneklassicheskoj nauki [Social quality of life is a unique concept of post–nonclassical science]. Kachestvo i zhizn' = Quality and Life, 2022, no. 4(36), pp. 11–15.

2. Voronina E.V. Social'noe upravlenie kachestvom obshchego srednego obrazovaniya: Sociologicheskij analiz. Avtoref. diss. kand. sociol. nauk [Social quality management of general secondary education: a sociological analysis. Cand. sociol. sci. abstract diss.]. Moscow, 2004. 22 p.

3. Fominyh K. S. Potencial indeksov citirovaniya v sisteme social'nogo upravleniya kachestvom nauchnoj deyatel'nosti. Avtoref. diss. kand. sociol. nauk [The potential of citation indexes in the system of social management of the quality of scientific activity. Cand. sociol. sci. abstract diss.]. Moscow, 2018. 25 p.

4. Figlin L. A. Social'noe upravlenie i razvitie na osnove kachestva. Diss. dokt. sociol. nauk [Quality-based social management and development. Dr. sociol. sci. diss.]. Saratov, 2003 412 p.

5. Kachalov V. A. Social'nyj potencial upravleniya kachestvom v organizacionnyh sistemah. Avtoref. diss. kand. sociol. nauk [The social potential of quality management in organizational systems. Cand. sociol. sci. abstract diss.]. Moscow, 2003. 23 p.

6. Romanteeva V. A. Sovershenstvovanie social'no-ekonomicheskogo upravleniya kachestvom produkcii. Diss. kand. ekon. nauk [Improvement of socio-economic management of product quality. and. econ. sci. abstract diss.]. L'vov, 1985. 238 p.

7. Subetto A. I. Nachala teorii social'nogo menedzhmenta kachestva. Noosferno-social'naya paradigma [The beginnings of the theory of social quality management. The Noosphere-social paradigm]; ed. by V. N. Bobkova. St. Petersburg, Asterion Publ., 2012. 263 p.

8. Dremina M. A., Kopnov V. A. Social'nye aspekty menedzhmenta kachestva [Social aspects of quality management]. Ekaterinburg, Ural. gos. lesotekhn. un-t Publ., 2010. 148 p.

9. Uraev R. R., Sultanova D. D. Social'noe upravlenie: sushchnost', vidy, problemy [Social management: essence, types, problems]. Mir nauki i mysli = World of Science and Thought, 2023, no. 3, pp. 23–26.

10. Isaeva K. V. Managementlag: uspevaet li social'noe upravlenie za vysokimi tekhnologiyami? [Management log: Does social management keep up with high technology?]. Cifrovaya sociologiya = Digital Sociology, 2022, vol. 5, no. 1, pp. 4–14.

11. Kremnyov E. V. Social'noe upravlenie: vozdejstvie ili vzaimodejstvie? [Social management: impact or interaction?]. Sociodinamika = Sociodynamics, 2023, no. 8. Available at: https://nbpublish.com1lbrary_read_article.ptp?id=44130 (accessed 08.10.2023).

12. Musostova D. Sh., Shabun'ko V. V., Sedyh E. P. Social'noe upravlenie v obshchestve: osnovnye ponyatiya i soderzhanie [Social management in society: basic concepts and content]. Estestvennogumanitarnye issledovaniya = Natural Sciences and Humanities Research, 2023, no. 45 (1), pp. 414–417.

13. Rodionov A. V., Cherkasov A. V. Standarty i praktika upravleniya kachestvom funkcionirovaniya social'no-ekonomicheskih sistem na nacional'nom urovne [Standards and practice of quality management of functioning of socio-economic systems at the national level]. Aktual'nye problemy gumanitarnyh i estestvennyh nauk = Actual problems of humanities and natural sciences, 2012, no. 12, pp. 214–216.

14. Ivanov V. N. Innovacionnaya sistema upravleniya kachestvom kak otrazhenie dinamiki razvitiya social'no-ekonomicheskih sistem [Innovative quality management system as a reflection of the dynamics of the development of socio-economic systems]. Dinamika sistem, mekhanizmov i mashin = Dynamics of systems, mechanisms and machines, 2014, no. 5, pp. 109–111.

15. Lupanov V. N. Social'nye tekhnologii v sisteme upravleniya kachestvom obrazovaniya na osnove rejtinga obrazovatel'nyh resursov [Social technologies in the quality management system of education based on the rating of educational resources]. Izvestiya Rossijskogo gosudarstvennogo pedagogicheskogo universiteta im. A. I. Gercena = Izvestia of the A. I. Herzen Russian State Pedagogical University, 2008, no. 75, pp. 231–241.

16. Ovcharenko G. V. Evolyuciya prakticheskih i teoreticheskih aspektov social'nogo upravleniya [Evolution of practical and theoretical aspects of social management]. Terra Economicus, 2012, vol. 10, no. 3, pt. 3, pp. 111–113.

17. Platon. Sochineniya [Plato. Writings]. St. Petersburg, St.-Petersburg Univ. Publ., Oleg Abyshko Publ., 2006, vol. 3, pt. 1. 752 p.

18. Aristotel'. Politika [Aristotle. Politics]. Moscow, RIPOL klassik Publ., 2010. 589 p.

19. Uinslou T. F. Principy nauchnogo menedzhmenta [Principles of scientific management]. Moscow, Kontrolling Publ., Izd-vo standartov, 1991. 104 p.

20. Kochergin V. B. A. A. Bogdanov kak osnovopolozhnik otechestvennoj sociologii upravleniya [A. A. Bogdanov as the founder of the Russian sociology of management]. Mir nauki. Sociologiya, filologiya, kul'turologiya = The world of science. Sociology, philology, cultural studies, 2019, vol. 10, no. 4. Available at: https://sfk-mn.ru/PDF/05SCSK419.pdf (accessed 08.10.2023).

21. Brazevich D. S. Genezis otechestvennyh sociologo-upravlencheskih koncepcij v 1920-e gody [The genesis of Russian socio-managerial concepts in the 1920s]. Vestnik Sankt-Peterburgskogo universiteta. Seriya Sociologiya = Bulletin of St. Petersburg University. Series 12. Sociology, 2010, is. 3, pp. 284–291.

22. Bogdanov A. A. Tektologiya: vseobshchaya organizacionnaya nauka [Tectology: a universal organizational science]; ed. by G. D. Gloveli. 6th ed. Moscow, URSS Publ., LENAND cop. Publ., 2019. 679p.

23. Ermanskij O. A. Teoriya i praktika racionalizacii [Theory and practice of rationalization]. 3th ed. Moscow, Leningrad, Gos. izd-vo, 1930, vol. 1. 464 p.

24. Gastev A. K. Kak nado rabotat': prakticheskoe vvedenie v nauku organizacii truda [How to work: a practical introduction to the science of labor organization]; ed. by N. M. Bahrah, eds. 3th ed. Moscow, URSS Publ., Librokom Publ., 2011. 477 p.

25. Rozmirovich E. F. Rekonstrukciya tekhniki upravleniya. 1926–1930 [Reconstruction of control equipment. 1926–1930]. Moscow, Tekhnika upravleniya Publ., 1930. 232 p.

26. Kerzhencev P. M. Bor'ba za vremya [The struggle for time]. Moscow, Krasnaya nov' Publ., 1924. 55 p.

27. Vitke N. A. Organizaciya upravleniya i industrial'noe razvitie: (ocherki po sociologii nauchnoj organizacii truda i upravleniya) [Management organization and industrial development: (essays on the sociology of scientific organization of labor and management)]. 2th ed. Moscow, Izd-vo NKRKI SSSR Publ., 1925. 250 p.

28. Dunaevskij F. R. Professional'nyj podbor i ego social'nyj smysl: metodologiya professional'nogo podbora. Har'kov, Put' prosveshcheniya Publ., Institut truda Publ., 1932. 64 p.

29. Babaev B. D., Nikolaeva E. E., Babaev D. B., eds. Rasshirennaya koncepciya hozyajstvennogo mekhanizma sovremennoj social'no-ekonomicheskoj sistemy Rossii: teoretiko-metodicheskij podhod [Professional selection and its social meaning : the methodology of professional selection]; ed. by B. D. Babaev, E. E. Nikolaeva; Ivanovo, Ivanov. St. Univ. Publ., 2019. 307 p.

30. Lenin V. I. Polnoe sobranie sochinenij [The Complete Works]. Vol. 29. Izd. 5. Moscow, Politizdat Publ., 1963. 782 p.

31. Safonov K. B. Gumanisticheskaya paradigma social'nogo upravleniya [The humanistic paradigm of social management]. Teoriya i praktika obshchestvennogo razvitiya = Theory and practice of social development, 2015, no. 15, pp. 13–15.

32. Upravlenie kachestvom zhizni naseleniya [Managing the quality of life of the population]; ed. by S. G. Zaharova. N. Novgorod, NIC "Otkrytoe znanie", 2019. 157 p.

33. Zhalnina A. V., Gerasimov B. I. Ekonomicheskij analiz kachestva zhizni [Economic analysis of the quality of life]; ed. by dokt. ekon. nauk, prof. B. I. Gerasimov. Tambov, Tambov. St. Technical Univ. Publ., 2006. 144 p.

34. Muhammad Adnan Khurshid, Muslim Amin, Wan Khairuzzaman Wan Ismail. Total quality and socially responsible management (TQSR-M): An integrated conceptual framework. Benchmarking: An International Journal, 2018, vol. 25, is. 8, pp. 2566–2588

35. Subetto A. I. Teoriya kachestva zhizni [The theory of quality of life]; ed. by A. A. Gorbunova. St. Petersburg, Asterion Publ., 2017. 280 p.