The Interaction of Government and Society in an Online Dialogue (on the Example of the Kostroma Region)

Relevance. The article analyzes the transformation of the interaction of society and government from offline dialogue to online communication - on the example of the Kostroma region.

The purpose of the study is to identify the opportunities and forms of online interaction between the government and society for discussing socially significant topics.

Objectives: to analyze the content of public discussions taking place at the regional level and related to the construction, restoration and functioning of objects of cultural significance; to identify forms of integration into the digital public space of techniques that characterize traditional dialogue; to identify a range of problems that hinder an effective and equal online dialogue between government and society.

Methodology. The research is based on a dialectical understanding of socio-cultural processes and phenomena, on general scientific and logical methods of cognition. Ideographic, historical-comparative, and institutional methods are used.

The results of the research are theoretical and applied in nature and are aimed at finding effective techniques that eliminate barriers to alienation of society and government in the digital public sphere, ensuring interested and productive participation of the parties in the discussion of a socially significant agenda.

Conclusions. The nonlinear and spontaneous nature of the transformation of offline dialogue into online communication is noted, which is explained by the insufficient adaptive resource of a part of society, as well as the survivability of old management technologies and models. The possibilities and advantages of online communication for discussing socially significant topics are revealed. It is proved that at present a significant part of legislative or technical obstacles to establishing a productive online dialogue between the authorities and the population have been eliminated - mental and psychological obstacles remain. It is concluded that the escapist tactics of the authorities, ignoring the request of the population to participate in the discussion of regional and urban problems, as well as the destructive revelatory pathos into which the opposition often falls, is an equally fragile basis for the search for public consensus. It is noted that the digital public sphere is still evaluated by some government representatives primarily as a resource for formalizing and standardizing dialogue with citizens.

1. Bodrijyar Zh. Simulyakry i simulyacii [Simulacra and simulations]. Moscow, POSTUM Publ., 2015. 240 p.

2. Vojnov D. A. [Technologies of political dialogue in the Internet space]. Aktual'nye problemy gosudarstvennogo upravleniya, ekonomiki, yurisprudencii i psihologii. Sbornik nauchnyh trudov [Actual problems of public administration, economics, jurisprudence and psychology. Collection of scientific papers]. Moscow, In-t upravleniya i prava Publ., 2015, pp. 4–22. (In Russ.)

3. Gadzhiev H. F. Dialog vlasti i obshchestva v cifrovuyu epohu [Dialogue between government and society in the digital age]. Nauka. Kul'tura. Obshchestvo = Nauka. Culture. Society, 2022, vol. 28, no. 2, pp. 81–97.

4. Kuz'menko O. V. Perspektivy cifrovoj transformacii politicheskoj publichnoj sfery [Prospects of digital transformation of the political public sphere]. Yuridicheskij vestnik RGEU = Legal Bulletin of the Russian State University of Economics, 2021, no. 3, pp. 16–20.

5. Shevchenko L. V. Transformaciya obshchestvenno-politicheskoj kommunikacii v usloviyah cifrovizacii obshchestva [Transformation of socio-political communication in the context of digitalization of society]. Gumanitarij Yuga Rossii = Humanities of the South of Russia, 2022, vol. 11 (58), no. 6, pp. 191–200.

6. Porozov V. A. [Digitalization and intelligentsia]. Intelligenciya i intellektualy: genezis, formirovanie, razvitie, deyatel'nost'. Materialy XXXI Mezhdunarodnoj nauchno-teoreticheskoj konferencii IvGU [Intelligentsia and intellectuals: genesis, formation, development, activity. Materials of the XXXI International Scientific and Theoretical Conference of the IvSU]. Ivanovo, Ivanovo St. Univ. Publ., 2021, pp. 31–37. (In Russ.)

7. Sibiryakov I. V. [The main functions of the Russian intelligentsia in the era of the digital Revolution]. Intelligenciya i intelligentovedenie v nachale XXI veka: rezul'taty i perspektivy. Materialy XXX Mezhdunarodnoj nauchno-teoreticheskoj konferencii IvGU [Intelligentsia and Intellectual Studies at the beginning of the XXI century: results and prospects. Materials of the XXX International Scientific and Theoretical Conference of the IvSU]. Ivanovo, Ivanovo St. Univ. Publ., 2019, pp. 50–56. (In Russ.)

8. Sibiryakov I. V. Sovremennaya rossijskaya intelligenciya: fenomen "fantomnoj boli" v usloviyah civilizacionnogo krizisa [Modern Russian Intelligentsia: the phenomenon of "phantom pain" in the context of a civilizational crisis]. Intelligenciya i mir = The Intelligentsia and the world, 2016, no. 2, pp. 66– 75.

9. Efimova P. A. [The specifics of digital interaction between heads of regions and citizens: a pilot study]. Internet-kommunikacii v deyatel'nosti organov gosudarstvennoj vlasti i mestnogo samoupravleniya: praktiki i strategii razvitiya. Materialy Vserossijskoj nauchno-prakticheskoj konferencii [Internet communications in the activities of public authorities and local self-government: practices and development strategies. Materials of the All-Russian Scientific and Practical Conference]. Ul'yanovsk, UlGTU Publ., 2023, pp. 49–53. (In Russ.)

10. Zotov V. V., Gubanov A. V. Social'nye media kak dialogovye ploshchadki grazhdan i organov vlasti sub"ektov Central'nogo federal'nogo okruga [Social Media as dialogue platforms for citizens and authorities of the subjects of the Central Federal District]. Cifrovaya sociologiya = Digital Sociology, 2021, vol. 4, no. 4, pp. 28–39.

11. Kamalyan L. G., Bahtina M. A. [Social networks in the activities of the authorities of the Voronezh region]. Lingvokul'turnye universalii v mirovom prostranstve. Materialy IV Mezhdunarodnoj nauchnoj konferencii [Linguistic and cultural universals in the world space. Materials of the IV International Scientific Conference]; ed. by S. A. Skuridina. Voronezh, Voronezh. St. Technical Univ. Publ., 2023, pp. 118–120. (In Russ.)

12. Sokolov A. V., Isaeva E. A. Transformaciya vzaimodejstviya vlasti i obshchestva pod vliyaniem cifrovizacii: primer Yaroslavskoj oblasti [Transformation of interaction between government and society under the influence of digitalization: an example of the Yaroslavl region]. Vestnik Rossijskogo universiteta druzhby narodov. Seriya: Politologiya = Bulletin of the Peoples' Friendship University of Russia. Series: Political Science, 2022, vol. 24, no. 4, pp. 686–710.

13. Krasnopyorov A. Yu. Municipal'nye organy vlasti kak sub"ekty massovoj setevoj kommunikacii v informacionnuyu epohu [Municipal authorities as subjects of mass network communication in the information age]. Vestnik Tomskogo gosudarstvennogo universiteta. Filosofiya. Sociologiya. Politologiya = Bulletin of Tomsk State University. Philosophy. Sociology. Political Science, 2023, no. 74, pp. 224–233.

14. Kadysheva E. V. Social'nye seti kak instrument formirovaniya imidzha glavy regiona (na primere glav regionov Privolzhskogo federal'nogo okruga) [Social networks as a tool for shaping the image of the head of the region (on the example of the heads of regions of the Volga Federal District)]. Voprosy politologii = Questions of political Science, 2022, vol. 12, no. 5(81), pp. 1408–1415.

15. Kaminchenko D. I. Kompleksnyj analiz soderzhaniya imidzha regional'nogo rukovoditelya (po materialam oficial'nogo sajta Pravitel'stva Nizhegorodskoj oblasti) [A comprehensive analysis of the content of the image of the regional head (based on the materials of the official website of the Government of the Nizhny Novgorod region)]. Vestnik Permskogo universiteta. Politologiya = Bulletin of the Perm University. Political Science, 2023, vol. 17, no. 1, pp. 100–113.

16. Mityaeva Yu. A., Chernyshev Yu. G. Ispol'zovanie social'nyh setej i blogov v formirovanii imidzha gubernatorov yugozapadnoj Sibiri [The use of social networks and blogs in shaping the image of the governors of Southwestern Siberia]. Izvestiya Altajskogo gosudarstvennogo universiteta = Izvestia of Altai State University, 2013, no. 4-1 (80), pp. 281–286.

17. Filatova O. G. Glavy rossijskih regionov v social'nyh setyah: audit publichnyh kommunikacij [Heads of Russian regions in social networks: audit of public communications]. PR i reklama v izmenyayushchemsya mire: regional'nyj aspect = PR and advertising in a changing world: the regional aspect, 2020, no. 23, pp. 6–16.

18. Medvedeva N. V., Otorova A. A. Konflikty mezhdu organami vlasti i naseleniem v Rossii v usloviyah cifrovogo obshchestva: prichiny i osobennosti protekaniya [Conflicts between authorities and the population in Russia in the context of a digital society: causes and features of the course]. Social'naya politika i sociologiya = Social policy and sociology, 2019, vol. 18, no. 3, pp. 150–157.

19. Bogdan V. V. Pravo social'nyh setej (chastnopravovoj aspekt) [The law of social networks (private law aspect)]. Permskij yuridicheskij al'manah = Perm Law Almanac, 2022, no. 5, pp. 133–147.

20. Bogdan V. V., Laksmi L. Sub"ekty prava social'nyh setej: k voprosu ob opredelenii pravovogo statusa pol'zovatelej [Subjects of social media law: on the issue of determining the legal status of users]. Izvestiya Yugo-Zapadnogo gosudarstvennogo universiteta. Seriya: Istoriya i pravo = Proceedings of the Southwest State University. Series: History and Law, 2022, vol. 12, no. 5, pp. 28–38.

21. Zyablikov A. V. Diskussiya o vosstanovlenii istoricheskogo pamyatnika Ivanu Susaninu i Mihailu Romanovu: ritoricheskij aspekt [Discussion on the restoration of the historical monument to Ivan Susanin and Mikhail Romanov: a rhetorical aspect]. Kostroma. Genius Loci. Al'manah [Kostroma. Genius Loci. The almanac]. Is. 4. Kostroma, Kostroma St. Univ. Publ., 2021, pp. 82–87.

22. Zajcev A. V., Ahunzyanova F. T., Zyablikov A. V., Maksimenko A. A. Cifrovaya transformaciya publichnoj sfery: ot oflajn-kommunikacii k onlajn-dialogu vlasti i obshchestva [Digital transformation of the public sphere: from offline communication to online dialogue between government and society]. Sociodinamika = Sociodynamics, 2023, no. 10, pp. 96–108.